New Customer Management System – FAQs
System error On Tuesday 27 June, between 7am-10am, due to a system error some customers have received a duplicate copy of an invoice and/or credit memo. The words “Copy Tax Invoice” appear in the top right-hand corner of the invoice only. This is not a request for payment and customers are not required to take any further action. We apologise for any inconvenience caused. Why is Rockgas changing its systems? Our aging systems no longer provide the tools to support the excellent customer service experience Rockgas strives to provide its customers. In moving to…continue reading →