FAQs - Rock Gas
Rock Gas
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  • Order Online
  • Signup
  • Rockgas App
  • Find a Rockgas outlet
  • Fire up your forklifts with LPG
  • LPG for your business
  • LPG for your home
  • LPG for your vehicle
  • FAQs
    • Commercial cylinder and bulk LPG customers
    • Sale of Rockgas to Gas Services New Zealand
    • Auto LPG Fuel Card and Vehicle Conversion Loan customers
    • Commercial reticulated LPG customers

FAQs

This is the place to go for all you need to know about the transition of Rockgas to Gas Services NZ from Contact Energy. Click on the links below for more information.

Commercial cylinder and bulk LPG customers

Sale of Rockgas to Gas Services New Zealand

Auto LPG Fuel Card and Vehicle Conversion Loan customers

Commercial and industrial reticulated LPG customers

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  • Home
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  • LPG bottle basics
  • Staying safe
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Corporate Address

42 Connett Road West
Bell Block
New Plymouth 4312

Contact us

Give us a call on
0800 762 542 (toll free)

Terms and Conditions

Follow Us
Launched by Little Rocket
We’re an essential service

Whilst the whole of NZ is in the red traffic light system, Rockgas as an essential service business, we will continue to operate and deliver gas to Kiwis for their everyday lives.

We want to do this in a way that keeps us all safe – your family, our staff, and New Zealand communities. To help us do this, we ask for your support: 

  • To ensure continued supply order gas as soon as your indicator goes red.
  • Use our Rockgas app or our website to order your LPG refills.
  • Avoid touching the bottles or any part of the gas system.
  • If you are expecting a delivery, leave your gate open so that we minimise contact.
  • When we get there, stay indoors, and avoid contact with Rockgas delivery drivers. 
  • Make sure your dogs are secure.

These are easy and simple ways that help us deliver you your gas in a safe way for all our customers.

We will keep you informed of any changes on our website.

If you have any questions, please email us on LPGenquiries@rockgas.co.nz or call customer service on 0800 762 542.

For an emergency, please call 0800 427 345.