Rockgas is the winner of Canstar Blue’s 2025 Award for Most Satisfied Customers | Bottled Gas
21 July: This year, Rockgas celebrates its fifth Bottled Gas Award win and back-to-back titles, taking home Canstar’s award on the back of a very impressive set of ratings from its many happy customers.
Bottled LPG is a versatile and efficient way to heat a home and keep the kitchen sizzling and the hot water flowing, wherever you live in New Zealand. And if you use bottled LPG in your home, it’s essential that your supply is not only reliable, but delivers great value for money, too.
To assist Kiwi bottled LPG consumers to make the right choices about their suppliers, each year Canstar Blue surveys hundreds of users to discover which suppliers provide the best levels of customer service and value for money.
And this year, Canstar is proud to announce Rockgas as the winner of its Most Satisfied Customers | Bottled Gas Award.
Of the suppliers in Canstar’s award survey, Rockgas is the only provider to earn a top 5-Star rating from its customers for Overall Satisfaction. Plus, they received 5-Star ratings in another three award categories including Customer Service, Value for Money and Bill and Cost Clarity.
Tom Slee, Canstar Group Manager – Wealth, Health & New Zealand said of Rockgas’ award win, “Once again, Rockgas’ win is based on great customer feedback, including top scores for Customer Service and Value for Money. Winning back-to-back awards is a great accolade, and one that reflects Rockgas’ ongoing dedication to its customers.”
Helen Murchison, GM Rockgas said, “I’m incredibly proud to accept this award once more. Every day I see the dedication and care that our Rockgas team put into delivering outstanding service for our customers and it’s wonderful to see that they value and trust in what we do – we wouldn’t be able to do it without them.”
Rockgas is New Zealand’s largest LPG retail supplier, providing fast and reliable service to over 145,000 customers, through a national network of branches and franchises. Rockgas delivers 45kg bottles to homes, to provide bottled LPG for cooking, heating and hot water. Ordering refills is quick and easy via the Rockgas app. Rockgas also operates a network of more than 110 refill locations to service 9kg BBQ bottles.
Canstar Blue’s latest Most Satisfied Customers | Bottled Gas Award is based on a survey of 416 Kiwi bottled gas customers, who rated their suppliers across categories including: Overall Satisfaction, Customer Service and Value for Money. Canstar Blue’s Bottled Gas Award is designed to help consumers make more informed choices and sits alongside Canstar Blue’s other utility and telco awards, covering electricity, broadband, mains gas and mobile phones. The full range of Canstar Blue’s awards can be found here: https://www.canstarblue.co.nz/